Meet the Author
Jake Buckley
Director of Customer Success
My name is Jake and I've been working in customer service for over 20 years! I joined Cablecast in February 2023. Our team is dedicated to making sure you have a great customer experience and to help you find the answer to your questions.
See More By Jake
608 vs 708 Caption Encodes with Cablecast
May 10, 2023 - 966 views
Caption encoding settings within Cablecast.
High level information for Tech geeks to enjoy.
Cablecast Remote Support Tool
September 17, 2025 - 524 views
This article provides information about the Cablecast Remote Support Tool, where to find the installer and how to make sure you are setup for remote support access.
Cablecast Accessibility: What to Know About WCAG & ADA
February 27, 2025 - 478 views
This article provides information on Cablecast's compliance with Web Content Accessibility Guidelines (WCAG) and the Americans with Disabilities Act (ADA).
Cablecast Support Packages
February 2, 2024 - 457 views
This article summarizes the Bronze, Gold and Platinum support packages offered by Cablecast. Read on to find out more info about what each support level best suits your needs.
Cablecast Software Update Guide
May 13, 2024 - 440 views
This article covers best practices for updating your Cablecast software. Read on to learn more about how to request an update, when to update and resources you can use once you're on the latest software!
Cablecast Commission Guide
January 25, 2024 - 407 views
This article helps understand the process for commissioning a new Cablecast system. The Cablecast team will assist you through this process. More information can be found in this article.
Cablecast CG Channel Designs
January 2, 2024 - 334 views
These pre-built channels will help you get your Cablecast CG bulletin board up and running faster. Simply download, install on your server and start customizing.
Cablecast Remote Support Tool
September 17, 2025 - 325 views
This article provides information about the Cablecast Remote Support Tool, where to find the installer and how to make sure you are setup for remote support access.
Cablecast & Windows 11
August 5, 2024 - 285 views
This article explains eligibility and requirements for updating Cablecast from Windows 10 to Windows 11.
BitFocus Companion & Cablecast
October 31, 2025 - 265 views
The BitFocus companion app allows you to use Cablecast Macros to further empower your workflows using the web UI or a control surface like Elgato Stream Deck.
LIVE Multi Documentation
January 22, 2025 - 248 views
This article covers information for the Multi Live 800 series servers. These servers started shipping January 2025.
Welcome to Cablecast 7.8
August 8, 2024 - 202 views
This article features release information and resources for Cablecast 7.8 which includes Social Streaming, Multiple Audio Programming (MAP) and Control Rooms.
Commissioning: Windows 11 Setup
January 17, 2025 - 202 views
This article covers the Windows 11 out of box experience that started shipping with the Cablecast 800 series servers in January 2025.
Cablecast 7.6.8 Release
September 18, 2023 - 183 views
This a maintenance release of Cablecast V7.6. Included are many enhancements, stability improvements, and bug fixes.4
Release Date: September 11th, 2023
Cablecast Hardware Warranty & Support Start Dates
April 29, 2024 - 177 views
This article will help you understand the start dates associated with our hardware warranties and support.